Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the services provided by Rich Guests Hotel (“us,” “we,” or “our”).

By accessing or using Rich Guests Hotel services, you agree to comply with and be bound by these Terms. If you disagree with any part of the terms, you may not access the services.

  1. Reservations and Check-In:
    • Reservations are subject to room availability and confirmation. Your reservation is confirmed upon receipt of payment or a valid guarantee.
  2. Cancellation and Modification:
    • Cancellation policies vary based on the type of reservation. Please refer to your reservation confirmation for details.
    • Modifications to reservations are subject to availability and may incur additional charges.
  3. Guest Responsibilities:
    • Guests are responsible for providing accurate information during the reservation process.
    • Guests must adhere to hotel policies and guidelines for a comfortable and safe stay.
  4. Property and Guest Safety:
    • Rich Guests Hotel is not liable for loss, theft, or damage to guest property. Safe deposit boxes are provided for securing valuables.
    • Guests are expected to comply with safety and security procedures outlined by the hotel.
  5. Code of Conduct:
    • Guests are expected to behave in a respectful and responsible manner. Any disruptive or unlawful behavior may result in eviction without refund.
  6. Privacy Policy:
    • By using our services, you agree to the terms outlined in our Privacy Policy. Please refer to the Privacy Policy for details on the collection and use of personal information.
  7. Force Majeure:
    • Rich Guests Hotel shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of nature, government restrictions, and equipment malfunctions.
  8. Changes to Terms and Conditions:
    • We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are made constitutes acceptance of those changes.
  9. Contact Us:
  • If you have any questions or concerns about these Terms and Conditions, please contact us.
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